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Where to go at Schiphol Amsterdam Airport?

When you are leaving the EU from Schiphol (Amsterdam) Airport: go to the Customs Tax Free Validation Office to get your receipts stamped. After that, use the Vatfree.com app to upload a photo of your stamped receipts. The app will guide you through the different stages and tells you what to do next. 

Note:

As of April 2020 most of the receipts will be processed completely digitally by us but be sure to keep your receipts safe, at least for the time until the refund has been fully processed and we have paid you the money. In specific cases the app or we will ask you to send us the original stamped receipts.

Due to early/late hours Customs Validation Office may be unmanned. There is a telephone number on the counter that you can call. An employee will then come to validate your receipts with a customs stamp.

Are you are leaving from an other airport? Go this page.

Download Picture of Schiphol Amsterdam Airport for offline use

 
Upon leaving from Schiphol Airport, be sure to get your receipts stamped at customs. Send the stamped receipts with your name, passport number and email address to us.
 

Send to:

 

vatfree.com
att: web
PO Box 37234
1030 AE Amsterdam
the Netherlands

You also can use the postage-free enveloppe provided by some of our partner stores.

To keep track of your refund process make sure to register your receipts here or with our mobile app.