Where to shop tax-free
Use this interactive shopping guide to see if a store cooperates with VAT refunds via our platform. More than 55.000 stores are listed as participants which means there is enough choice to ensure you can shop tax-free in the neighborhood or online.
The store is legally the entity that processes the refund as they initially receive the VAT upon purchase and are able to credit and return it afterwards. Not all stores cooperate with VAT refunds or process the refund in a timely manner. Unfortunately, EU tax law does not obligate stores to cooperate and a shop may choose not to be of service.
If a store is listed as 'uncooperative' (grey logo) in our shopping guide, please note that a VAT refund is not guaranteed nor likely. After you have sent us your original receipts for these stores, and it turns out the store does not wish to cooperate, we can not return your receipt to you or forward them to these stores, competitors or other claiming parties.
If a store is not listed, or listed as ‘new’ (white logo) in our shopping guide, this means that this shop has never been approached for a VAT refund by vatfree.com before. You are most welcome to register your receipt from this store, however, a VAT refund is not guaranteed. We advise you to contact the shop first to determine wether they have a preferred VAT refund process in place. Please ask them wether they would be willing to cooperate with refunding your VAT via vatfree.com. If they confirm, please feel free to proceed with registering your receipt from this store.
Zoom in on a spot to see more shops, or use the search function for City, Name, Brand etc.
Partner Store This is a vatfree.com partner store.
Refund is guaranteed
Pledger Store This shop is cooperating on a regular basis, or has cooperated in the past, and has pledged to participate.
Refund is very likely
New Store This shop may or may not be willing to cooperate in refunding VAT.Another vatfree.com member has recently registered their receipt from this store and is still waiting for the refund. When the shop decides to participate (or not), we will update this status. We advise you to contact the shop first to determine wether they have a preferred VAT refund process in place. Please ask them wether they would be willing to cooperate with refunding your VAT via vatfree.com. If they confirm, please feel free to proceed with registering your receipt from this store.
Cooperation is still unknown.
Noncooperative Store This shop has indicated to us in the past that they do not wish to cooperate with VAT refunds via vatfree.com. Unfortunately, a retailer is not obligated by EU law to cooperate with VAT refunds. Even though you are in your right by EU law to reclaim the VAT, and a shop merely has to perform a small act, this shop has chosen not to be of service. This means that we can not process your VAT refund request for your receipt from this store.
Refund is highly unlikely.
See also the page 'What to do if a shop does not cooperate'